okkzz Privacy Policy

1. Introduction and Scope

okkzz ("we", "our", "platform") is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy describes how we collect, use, store, and protect the personal information of visitors and registered users of our website okkzz.cam.

This policy applies to all okkzz services, mobile versions, and the website. By using our platform, you fully agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

This Privacy Policy is linked to our Terms and Conditions and both documents should be read together. We give the highest priority to user privacy and are always committed to protecting your information.

2. Data Collection

okkzz collects user information in several ways. A detailed description of the information collected is provided below:

2.1 Information You Provide Directly

Information you voluntarily provide during registration, transactions, or support:

• Full name and date of birth
• Email address
• National ID card or passport number (for identity verification)
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay account numbers or bank account details)
• Information provided when contacting support via live chat or email

2.2 Automatically Collected Information

Information collected automatically when you use our platform:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Pages visited, session duration, and navigation history
• Gaming history, bet amounts, and win/loss records
• Deposit and withdrawal transaction history

2.3 Information Received from Third Parties

In some cases we may receive information through legitimate third parties, such as payment processors or identity verification service providers. This information is used solely for the security and verification of your account.

3. Purpose of Data Use

okkzz uses collected information for the following legitimate purposes:

• Account Management: To create, verify, and manage user accounts.
• Service Delivery: To ensure gaming, betting, and financial transaction services.
• Security and Fraud Prevention: To protect account security and detect suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Support: To resolve your complaints and issues.
• Service Improvement: To improve user experience and platform quality.
• Responsible Gaming: To assist users by identifying excessive gaming patterns.
• Bonuses and Promotions: To send relevant offers to eligible users.

We will never use your information beyond the purposes stated above. Your personal information is not sold to advertisers or unrelated third parties.

4. Data Storage and Security

okkzz takes industry-leading technical measures to protect your information. Our security measures include:

4.1 Technical Security Measures

• SSL Encryption: 256-bit SSL encryption is used for all data transmissions.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall Protection: Advanced firewalls are used to prevent unauthorized access.
• Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.

4.2 Data Retention Period

Your personal information is retained for as long as your account is active or as needed to provide services. Even after account closure, transaction records may be retained for a specific period in accordance with legal obligations.

However, we acknowledge that no method of transmitting or storing information on the internet is 100% secure. Therefore, while we take every precaution, it is also your responsibility to use a strong password and keep your account information confidential.

5. Sharing Data with Third Parties

okkzz does not sell your personal information to third parties. However, information may be shared in the following limited and legitimate cases:

5.1 Service Provider Partners

With trusted third parties that assist in operating our platform, such as:

• Payment processors (banking partners including bKash, Nagad, Rocket, Upay)
• Identity verification services
• Game software providers (only information necessary for game operation)
• Customer service platforms

These partners are permitted to use your information only for their designated tasks and are bound by confidentiality agreements.

5.2 Legal Requirements

In the following circumstances we may be legally required to disclose information:

• As part of a court order or lawful legal process
• To assist in investigations against money laundering or fraud
• To protect the rights, property, or safety of okkzz, its staff, or users

6. Cookies and Tracking

okkzz uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.

6.1 Types of Cookies

• Essential Cookies: Required for the core operation of the website, such as maintaining login sessions.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To monitor website usage and assist in service improvement.

6.2 Cookie Control

You can disable cookies by changing your browser settings. However, disabling essential cookies may disrupt some important website functions and you may have difficulty logging in.

7. Your Rights

As a user of okkzz, you have the following rights over your own personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, however information required to fulfill legal obligations may be retained.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
• Right to Data Portability: You may request to receive your information in a structured format.
• Right to Object: You may object to the processing of your information for specific purposes.

To exercise these rights, contact us by email or submit a request through our 24/7 live chat support. We will respond to your request within a reasonable time.

8. Children's Privacy

okkzz is a platform for adults and is intended only for those aged 21 or over. We do not knowingly collect information from anyone under the age of 21.

If we have inadvertently collected information from a minor, it will be deleted immediately and the associated account will be closed. If you suspect that a minor is using our platform, please contact us.

9. Policy Changes

okkzz reserves the right to change or update this Privacy Policy at any time. If significant changes are made to the policy, we will post a notice on the website and update the "Last Updated" date at the top of the page.

Continuing to use our platform after changes have been made means you fully agree to the new policy. We therefore recommend reviewing this page regularly.

If you disagree with any change, you have the right to close your account and stop using our services. Please contact our customer support to request account closure.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us in the following ways:

We aim to process your privacy-related requests as quickly as possible, usually within business days. Complex requests may take longer, but we will notify you in such cases.

We also encourage you to read our Responsible Gaming policy and Terms and Conditions pages, as they are an important part of your okkzz experience.