okkzz Terms and Conditions
Please read these terms carefully before using the okkzz platform. By registering, you are considered to have agreed to all of these terms.
Table of Contents
General Terms
Welcome to the okkzz platform. These terms and conditions ("Terms") form a legally binding agreement between okkzz ("we", "us", "the Company") and the user ("you", "player"). By creating an account on okkzz or using the platform, you are fully agreeing to these terms.
These terms are drawn up in accordance with Bangladeshi laws and regulations and apply to all registered users in Bangladesh. If you disagree with any part of these terms, please refrain from using the okkzz service.
1.1 Definition of Service
"Service" refers to the okkzz website, mobile application, online casino games, sports betting, live casino, fishing games, and all related services.
1.2 Contact Methods
To contact okkzz, use our 24/7 live chat service or email us at: [email protected]
Account Registration and Eligibility
2.1 Age Requirement
To open an account and play games on okkzz, you must be at least 21 years of age. Registration or gameplay on behalf of a minor is strictly prohibited. We may request identity verification documents at any time for the purpose of age verification.
2.2 Single Account Policy
Only one account per person is permitted. If the same person creates multiple accounts, all accounts will be closed and any bonuses or winnings will be cancelled.
2.3 Providing Accurate Information at Registration
You must provide true, accurate, and complete information at the time of registration. Creating an account with incorrect or false information will result in the account being closed. If your information changes, notify our support team immediately.
2.4 Account Security
It is your responsibility to keep your account login details completely confidential. You are solely responsible for all activity carried out from your account. If you suspect unauthorized access to your account, notify our support team immediately.
- Use a strong password and change it regularly.
- Do not share your login details with anyone.
- Avoid logging in on public or shared devices.
- Log out after each session.
Deposit and Withdrawal Policy
3.1 Supported Payment Methods
okkzz currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are completed in Bangladeshi Taka (BDT/৳).
3.2 Minimum Deposit Amount
The minimum deposit amount for each payment method is ৳200. No deposit below this amount will be processed.
3.3 Withdrawal Policy
A minimum of ৳800 applies to withdrawals. After successful verification, withdrawals are generally completed within 15 minutes to 2 hours. We reserve the right to verify identity before processing a withdrawal request.
3.4 Withdrawal Conditions
- Your account must be fully verified to make a withdrawal.
- Withdrawals must generally be made through the same method used for the deposit.
- Wagering requirements must be met before withdrawing bonus funds.
- Withdrawals may be put on hold if fraud is suspected.
- Withdrawal details must match the registered information on the account.
3.5 Transaction Liability
If you experience any issue with a deposit or withdrawal, contact our support team immediately. okkzz will not be held responsible for delays caused by bank or mobile banking services.
Bonuses and Promotional Offers
4.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example, if you deposit ৳5,000, you will receive an additional ৳7,500 as a bonus.
4.2 Wagering Requirement
Before withdrawing bonus funds, a wagering requirement of 25 times (25x) must be met. This means the total wagering amount is calculated by multiplying the bonus amount by 25.
4.3 Bonus Terms
- Each bonus offer has its own validity period. If the conditions are not met within the validity period, the bonus will be cancelled.
- Multiple bonuses cannot be active at the same time while one bonus is in progress.
- If there is evidence of misuse or manipulation of bonus benefits, the bonus will be cancelled.
- okkzz reserves the right to change, suspend, or cancel any bonus offer at any time.
- Bonuses are available to registered members only.
4.4 Promotional Codes
Promotional codes are valid for a specific period only and each code may be used only once per account. Codes are not transferable or shareable.
Gaming Rules
5.1 General Gaming Conditions
The okkzz platform offers slots, live casino, baccarat, fishing games, sports betting, and many other types of games. Each game is operated according to the rules of its own game provider.
5.2 Technical Issues
okkzz is not responsible if a game is interrupted due to loss of internet connection, server error, or any other technical reason. However, in such situations we will try to resolve the issue as quickly as possible.
5.3 Finality of Game Results
The result of each game is determined by a certified Random Number Generator (RNG) and will be considered final. If an incorrect result is displayed due to a software error, we reserve the right to apply the correct result.
5.4 Prohibited Activities
- Playing games using bots, automation software, or artificial intelligence is prohibited.
- Any attempt to interfere with the game's software or systems is prohibited.
- Operating games in collusion with other players is prohibited.
- Creating multiple accounts to take advantage of bonuses is prohibited.
VIP Program
The okkzz VIP program has 5 levels. Each level provides various benefits including weekly cashback. You advance to higher levels based on your gaming activity.
| Tier | Name | Weekly Cashback |
|---|---|---|
| 1 | Bronze | Up to 0.2% |
| 2 | Silver | Up to 0.4% |
| 3 | Gold | Up to 0.6% |
| 4 | Platinum | Up to 0.8% |
| 5 | Diamond | Up to 1.0% |
The decision to determine and change VIP levels is entirely at the discretion of okkzz. Cashback is credited to the account at the designated time each week.
Security and Fraud Prevention
7.1 Identity Verification (KYC)
okkzz follows international standard Know Your Customer (KYC) procedures. Before a withdrawal or at any time, we may request identity documents, proof of address, and verification documents for the payment method used.
- A copy of your National Identity Card (NID) or passport.
- Proof of current address (utility bill or bank statement).
- A screenshot or proof of the payment method used.
7.2 Anti-Money Laundering
okkzz is committed to preventing money laundering. We monitor suspicious transactions and reserve the right to report to the relevant authorities if necessary. Processing transactions through an okkzz account on behalf of a third party is strictly prohibited.
7.3 SSL Encryption
All your information and transactions are protected by SSL encryption technology. We regularly monitor our systems to ensure fair play.
Responsible Gaming
okkzz believes that gaming is for enjoyment, not addiction. We encourage all our members to play responsibly.
8.1 Setting Limits
You can set deposit limits, loss limits, and session time limits on your account. These limits will help you stay within your budget.
8.2 Self-Exclusion
If you feel that gaming is negatively affecting your life, you can contact our support team to temporarily or permanently deactivate your account.
Privacy and Data Protection
okkzz gives the highest priority to protecting your personal information. We do not sell or transfer your information to any unauthorized third party.
The information we collect includes: name, address, contact details, identity document details, and transaction history. This information is used solely for the purpose of providing services, verification, and security.
For our full privacy policy, see: Privacy Policy page.
Account Suspension and Closure
10.1 Company Rights
okkzz reserves the right to temporarily suspend or permanently close any account without notice for any of the following reasons:
- Violation of these terms and conditions.
- Fraudulent or deceptive activity.
- Creating multiple accounts.
- Providing false information.
- Suspicion of money laundering.
- Attempting to hack or gain unauthorized access to the system.
10.2 Consequences of Account Closure
If an account is closed due to a breach of the rules, the bonus balance in the account may be forfeited. However, any verified withdrawable balance will be returned after review.
10.3 Member Request to Close Account
You may request to close your account at any time through our support team. Any pending withdrawal requests will be processed before the account is closed.
Dispute Resolution
For any dispute or complaint, please first contact us via our 24/7 live chat or email ([email protected]). We are committed to resolving all complaints as quickly as possible.
11.1 Complaint Process
- Contact the support team via live chat or email.
- Provide a detailed description of the dispute, including the date, amount, and any relevant screenshots.
- Our team will review the complaint and respond in a timely manner.
- If necessary, the complaint will be escalated to higher authorities.
11.2 Final Decision
In disputes regarding game results or technical issues, the decision of okkzz authorities will be considered final. However, we always strive to follow a fair and transparent process.
Changes to Terms and Conditions
okkzz authorities reserve the right to partially or fully modify these terms and conditions at any time. For significant changes, we will publish a notice on the website or inform you via your registered email.
Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. Therefore, you are requested to check this page regularly.