okkzz's commitment to responsible gaming
Know your limits — okkzz is always here to support you with deposit limits, self-exclusion, and 24/7 Bangla support.
What is responsible gaming?
Online gaming is a great form of entertainment — but it is only enjoyable when you stay aware of your own limits. Responsible gaming means keeping entertainment as entertainment, and never letting it become a source of financial or emotional stress.
okkzz believes every player has the right to a safe, balanced, and enjoyable gaming experience. With that goal in mind, we provide a range of effective tools and guidelines to help you play mindfully.
Remember: gaming is never a substitute for income. It is simply a form of entertainment. Never bet more than you can afford to lose, and avoid the temptation to place bigger bets to chase losses.
Core principles
- Gaming is for entertainment, not income
- Only play with money you can afford to lose
- Stick to a set time and budget
- Do not make decisions based on emotions
- Seek help immediately if you feel something is wrong
Protection tools
okkzz provides the following tools to keep you safe — all free and easily accessible in your account settings.
Deposit limit
Set a daily, weekly, or monthly deposit cap. Once set, the limit takes effect immediately. To increase it, you must wait 24 hours — this delay gives you time to reconsider your decision.
Session time limit
Set a maximum duration for each gaming session. When the time is up, your account logs out automatically and a warning message is sent.
Time-out / break
Take a temporary break — from 24 hours up to 6 weeks. During this period no logins or transactions will be possible on the account. Once the break ends, your account reactivates automatically.
Self-exclusion
Choose a long-term or permanent self-exclusion. Once exclusion is activated, it cannot be reversed before the set period ends. Contact us directly for assistance.
Bet limit
Cap the maximum amount you can wager in a single bet. This tool helps prevent excessive risk-taking in emotional moments and supports long-term balance management.
24/7 Bangla support
Do not hesitate to talk about gaming concerns. Our support team is available around the clock in Bangla. Get help anytime via live chat or email.
Warning signs
If any of the following apply to your life, consider seeking help right away.
- Trying to place bigger bets to recover lost money
- Wanting to stop gaming but being unable to
- Hiding the truth about your gaming from family or friends
- Borrowing money or spending savings to fund gaming
- Neglecting work, studies, or relationships
- Feeling anxious or restless when not gaming
- Gaming to escape emotional pain or problems
- Gradually increasing the size of your bets
Check yourself
Answer these questions honestly. If even one answer is "yes", talk to us.
- Are you spending more money on gaming than your budget allows?
- Is gaming affecting your daily life?
- Have you recently lost sleep or skipped meals because of gaming?
- Has money needed by your family gone toward gaming?
- Do you feel you have lost control over your gaming?
- Are you gaming out of compulsion rather than for enjoyment?
These questions are for personal reflection only. They are not a substitute for professional help.
10 tips for healthy gaming
Set a budget
Decide in advance how much you will spend each day or week. Do not go beyond that limit.
Track your time
Keep an eye on how much time you spend gaming. Use a session timer.
Accept losses
Do not place more bets trying to recover lost money — it leads to even greater losses.
Do not play under stress
Avoid gaming when you are angry, sad, or frustrated. Emotions get in the way of sound decisions.
Take regular breaks
Get up and walk around every 30 to 60 minutes. Long continuous sessions reduce your judgment.
Avoid alcohol
Gaming under the influence of substances or alcohol makes it harder to make sound decisions.
Keep other hobbies
Make sure you set aside enough time for family, friends, and other leisure activities.
Be honest
Be honest with yourself and your loved ones about your gaming. A tendency to hide it is a warning sign.
Use demo mode
When learning a new game, play in free demo mode — gain experience without risking real money.
Self-exclusion and setting limits
How self-exclusion works
Self-exclusion is a voluntary step where you personally decide that your account will remain inactive for a set period of time.
- Short-term: 1 week to 6 months
- Long-term: 6 months to 5 years
- Permanent exclusion is also available
- No promotional emails will be sent during the exclusion period
- To reactivate after the period ends, you must contact support
- Any existing balance can be withdrawn before the exclusion takes effect
To activate self-exclusion, go to the "Security Settings" section of your account or let us know via live chat.
Deposit and bet limit details
Our limit tools take effect immediately, and your protection is our top priority.
- Daily deposit limit: set any amount (minimum ৳200)
- Weekly and monthly caps can also be set separately
- Reducing a limit is immediate; increasing one takes effect after 24 hours
- Session time limit: from 30 minutes to 8 hours
- Automatic logout due to inactivity is also enabled
- All limit changes are confirmed via email notification
These tools can be changed at any time from your account settings.
For individuals aged 21 and above only
Age verification and minor protection
Every user's age is verified at the time of registration on okkzz. No person under 21 years of age is permitted to open an account.
If you suspect that a minor in your family is attempting to access this platform, contact us immediately. We will help take the necessary steps.
Advice for parents
- Enable parental controls on your devices
- Keep your login details out of reach of children
- Make children aware of online safety
- Make it a habit to log out of your gaming account after use
Need help? We are here for you
If you are experiencing any problems with gaming, do not face them alone. Our support team is with you around the clock.
okkzz Support — 24/7
Talk directly in Bangla — available around the clock
[email protected]
Your identity and the details of your concern are kept completely private
Contact us for self-exclusion, deposit limits, or account closure — we will help without judgment.
Responsible Gaming — Common Questions
Enjoy safely with okkzz
Play responsibly and enjoy the experience. Browse our games or check the FAQ for more information.